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Patient Survey

The Patient Experience Team have developed Patient Surveys for those who have used our service for either

  • emergency medical assistance, by dialling 999,  or
  • non emergency assistance

The surveys are another avenue of measuring patient experience so we can improve the service that we deliver.

Please select the appropriate survey you require, which opens in a new window for you to complete and submit:

Emergency Patient Survey (999 Service)

Non Emergency Patient Survey (PTS)

Should you not wish to complete the full surveys above, we would be grateful if you would consider completing the Friends and Family Test.

Contact Details

If you have any queries regarding the surveys, please contact:

Patient Experience Team
West Midlands Ambulance Service NHS Foundation Trust
Trust Headquarters
Millennium Point
Waterfront Business Park
Waterfront Way
Brierley Hill
West Midlands
DY5 1LX

Email: pals@wmas.nhs.uk

Telephone: 01384 246370

Tick box image for Patient Survey