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Who We Are And What We Do

The NHS And How We Fit

The former West Midlands Ambulance Service NHS Trust was formed in 2006 and we have consistently been one of the top performing ambulance Trusts in the country. We have been recognised as Ambulance Service of the Year for seven consecutive years.

For further information on the Trust, please refer to our About Us page.

The key national policies which set out the strategic framework within which the Trust works include:

A far reaching action plan setting out a wide range of measures to put patients and people at the heart of health and social services

Setting national standards and identifying key interventions for a defined service or care group and putting in strategies to support implementation

Agenda for Change applies to all staff within the NHS with the exception of doctors, dentists, and the most senior managers. Details of the Agenda for Change NHS Terms & Conditions Handbook and NHS Job matching/ Job Evaluation Handbook processes can be found on the NHS Employers website.

Organisations With Which We Work In Partnership

Clinical Commissioning Groups (CCGs) are NHS Organisations set up to organise the delivery of NHS services in England. They are clinically led groups that include all of the General Practitioners and other clinicians in their geographical area.

We also correspond with Members of Parliament acting on behalf of their constituency, should they wish to research particular aspects of social or health issues, which would involve West Midlands Ambulance Service.

Local Involvement Networks is a network of community volunteers established by host organisations on behalf of the local authority who engage with the providers of health/community services.

Organisational Structure

Senior Staff and Board Members

To view the organisational structure charts please select the appropriate link from below:

Clinical and Quality April 2016.pdf
Commercial Services Feb 2016.pdf
Communications October 2016.pdf
Corporate Services October 2016.pdf
Emergency Operations Centre October 2016.pdf
Estates Dept Feb 2016.pdf
Finance April 2015.pdf
Fleet Services April 2016.pdf
Information Technology October 2016.pdf
Trust Governance.pdf
Workforce and Organisational Development September 2016.pdf

All senior staff can be contacted via our contact us page or Tel: 01384 215555. Each directorate is supported by a number of other managers, officers and administrative staff.

Contact details for other areas within the Trust can be found from our Talk to Us page. 

Details of our properties in each of the West Midlands Ambulance Service NHS Foundation Trust localities can be found by selecting the appropriate locality property portfolio link shown below:

Property Portfolio October 2016.pdf


Contact Details

For more information about this area, please contact:

Freedom of Information & Document Control Officer
or the
Head of Information Governance

West Midlands Ambulance Service NHS Foundation Trust
Millennium Point
Waterfront Business Park
Waterfront Way
Brierley Hill

Telephone:  01384 215555