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About Us
Welcome to the official website of West Midlands Ambulance Service
NHS Trust.
Since we were formed in 2006, we have consistently been one of the
top performing ambulance Trusts in the country. We have been
recognised as Ambulance Service of the Year on four occasions and
last year 20010-11, were the only Trust in the country to achieve
all four of the national performance standards.
We have a budget of over £180 million per annum, employ
approximately 4,000 staff and operate from over 50 ambulance
stations and other bases across the region. The average age of our
fleet is, for the first time, now under five years old. In total we
use over 800 vehicles including ambulances, response cars,
non-emergency ambulances and specialist vehicles.
There are two Emergency Operations Centres taking around 2,700
emergency 999 calls each day. In 2010/11 the Trust responded to
805,000 emergency and urgent incidents and completed 850,000
non-emergency patient journeys. It also provides emergency
preparedness services, special operations and some primary care
services. These core services are supported through a range of
clinical and corporate functions.
We are supported by about 1,000 volunteers who have been trained by
the Trust to assist in the delivery of services. Volunteers are
always backed up by the ambulance service but there is no doubt
that their early intervention has saved the lives of many people in
our communities.
The Trust serves a population of 5.36 million people which is
around 10% of the English total. The area we cover is a little over
5,000 square miles and is made up of Shropshire, Herefordshire,
Worcestershire, Warwickshire, Staffordshire and the Birmingham,
Solihull and Black Country conurbation.
The West Midlands is full of contrasts and diversity. It includes
the second largest urban area in the country (Birmingham, Solihull
and the Black Country) where 43% of the population of the Region
live. However, over 80% of the area is rural. Parts, such as the
Welsh Marches in Shropshire and Herefordshire, are classed as some
of the most remote in England. It contains areas of high
deprivation, particularly in Birmingham, the Black Country,
Coventry and Stoke-on-Trent, but also very prosperous areas like
Solihull, South Warwickshire and the Vale of Evesham. With around
200,000 Asian and 60,000 black residents, we are the second most
ethnically diverse region in the country after London.
We hope that you find the other pages of the website informative
and helpful.