Quality Accounts
Quality Accounts 2011/2012
The Government’s White Paper, “Equity and Excellence: Liberating
the nos” sets out how the improvement in quality and healthcare
outcomes would be established as the primary purpose of all
NHS-funded care.
To demonstrate this all NHS Trusts have to produce Quality
Accounts which now represent a critical part of the overall quality
improvement infrastructure of the NHS and are an important step
forward in putting quality reporting on an equal footing with
financial reporting as some parts of a Quality Account are
mandatory and set out in regulations of the Health Act 2009.
The primary purpose of Quality Account is to spur boards and
leaders of healthcare organisations to assess quality across the
entire range of their healthcare services, with an eye to
continuous quality improvement. It is not a compliance tool, rather
a means to:-
- Demonstrate the organisation’s commitment to continuous,
evidence-based quality improvement across all services
- Set out to patients where improvements will and need to be
taken
- Receive challenge and support from local scrutineers on what
the organisation is trying to achieve, and
- Be held to account by the public and local stakeholders for
delivering quality improvements.
This year WMAS Quality Account sets out the expectations for
2011/12 and provides an update on projects from last years 2010/11
Quality Account.
Quality Projects for 2011/2012
Patient Safety
- Reducing patient slip trips and falls in our care by
25%
- Prescription only medicines increase compliance by 25%
- Infection prevention and control- to
achieve premises, vehicle cleanliness and staff competencies
by 90%
Patient Experience
- Patient survey offered to all service users proactively
- People with anticipated needs are supported to meet their
advanced care plan
- Patient involvement when things go wrong (Being Open
policy) 100% of the time
Clinical Effectiveness
- Patients pain assessment will be achieved 90% of the time
- Building on Mental Capacity Assessment. increased mental
capacity documented to 75% of patient assessments
- Development of a capacity managed regional directory of
health
- Effective use of alternative pathways
Click
here for the WMAS Quality Account.