Barry Thurston - Director of Service Delivery
Barry started working in the ambulance service over 25 years
ago, initially as a call taker in the control room in Birmingham,
before joining the IT department to support the organisations move
to its first computerised control system which had been developed
by in house staff. Initially his role was to join the software
development team and assist in writing the code to extend the
functionality of the system. He then project managed a number of
control room system deployments around the country, installing the
software developed at West Midlands into a number of other
ambulance Trusts.
Barry was Director of IM&T for the previous West Midlands
Ambulance Service and oversaw the projects to relocate the
Birmingham and Black Country control room to its current location
in Millennium Point and the West Midlands NHS Direct at Navigation
Point. Barry continued in that role with the newly reconfigured
West Midlands Ambulance Service in July 2006 and has been involved
in the work to reconfigure the controls rooms in the Region
including a new build in Tollgate in Staffordshire. More recently
he successfully ran the Department of Health’s project to implement
the new national digital radio system for ambulance services into
the 11 ambulance Trusts in England.
In August 2009 Barry’s role expanded with his new position of
Director of Service Delivery. This role means he is in overall
control of all operations for the Trust as well as Fleet, Estates
IM&T and Supplies. He made an immediate impact with a number of
important projects being brought on line that have helped the Trust
improve its clinical and operational performance.
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