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Patient and Public Involvement (PPI)

Would you like to be involved?

West Midlands Ambulance Service acknowledges the importance and benefits of involving and engaging with the communities served by the Trust.  The Trust invites the local community, staff and our patients to shape the future of the health service we provide across the Region, by becoming members of the West Midlands Ambulance Service NHS Trust Patient and Public Engagement Group (PPEG).

  • To become a member you must be 16 or over, but you do not need any particular skills, qualifications or experience
  • There is no charge for membership
  • Members do not get any preferential NHS treatment and receive the same care as non-members

The Different Levels of Membership

The Trust is aware of peoples different expectations with some requiring more information and updates than others, therefore, our membership is in two levels to enable our members to choose the level of involvement that best suits their needs and requirements.

The three levels of membership are:

  • Level 1 - This is our minimum membership level.  As a Level 1 member you will receive information about us about once a year.  This information will be fairly brief and will be about how the Trust is performing and how services are developing and changing.
  • Level 2 - Membership at this level is more active and enables people to have more of a say in how we address patient and public needs in our Trust.  Members at this level are given the opportunity to attend free seminars, take part in focus groups, attend readership panels and respond to surveys about the Trust.

In addition, they receive two news updates throughout the year.  From time to time, we may also ask some of our Level 2 members to take part in market research on behalf of the Trust.  We will use this to help us understand how we are performing, which parts of the services and facilities are doing really well and those we need to improve.

It is envisaged that Patient & Public Engagement Group members will automatically become members of the West Midlands Ambulance Service NHS Trust in shadow format and on successful achievement of becoming a Foundation Trust.  Ambulance Trusts will be allowed to commence the Foundation Trust application from April 2009.

Should you require any further information please do not hesitate to contact us:

FREEPOST – FT Application
West Midlands Ambulance Service NHS Trust
Regional Ambulance Headquarters
Millennium Point
Waterfront Business Park
Waterfront Way
Brierley Hill
West Midlands
DY5 1LX

Tel: +44 (0)1384 215555

Email: PPEG.Membership@wmas.nhs.uk

 

Local Involvement Networks (LINks)

You may decide that becoming a PPEG member is not for you but you still want to get involved with your local NHS providers.

Local Involvement Networks (LINks) have been set up across the Country to help you influence the way your health and social care services are run.  Anyone can get involved and further information can be found by visiting the LINkS website.