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APPEAL FOR VOLUNTEER PATIENT TRANSPORT DRIVERS

Wednesday 13th July 2011 – 11.30am – Suzie Fothergill

The Trust’s Patient Transport Service (PTS) is an integral part of West Midlands Ambulance Service and plays a vital role in ensuring that patients from all over the region get to their non-urgent hospital appointments each year.

Alongside PTS crews that are employed by West Midland Ambulance Service, the Trust also utilises the help of volunteer car drivers.

West Midlands Ambulance Service is currently appealing to anyone who is interested in becoming a volunteer car driver to help transport patients from rural areas such as Herefordshire, Worcestershire, Shropshire and Staffordshire to their appointments at local renal dialysis centres or to hospital appointments further afield at the Queen Elizabeth Hospital in Birmingham. The Trust completes over 200,000 journeys a year on behalf of the hospital.

At present the Trust has almost 100 volunteer car drivers who come from all walks of life and help to convey a wide range of patients to physiotherapy, renal and general outpatient appointments to a number of hospitals throughout the region.

Peter Goodings, a retired prison officer from Ross on Wye, has been working as a volunteer car driver for three years. Talking about his role Peter said: “I first became a volunteer when a friend of mine, who is a paramedic, suggested that it might be something I would be interested in doing.

“I volunteer to help generally from Monday to Friday but I do help on the occasional Saturday where I can. I thoroughly enjoy the work and get to meet many different people each day.

“There are two types of transportations that I carry out; usually the first jobs of the day are the regular renal dialysis patients who I will see very other day and then on to clinic patients. These patients vary from day to day but over time you do get to see familiar faces. Journeys with these patients are often slightly further afield, and I can get asked to collect patients from as far as the Welsh border and down to Cirencester but it’s all part of the job and I really enjoy it.”

Elaine Lewis, PTS Area Manager said: “Volunteer car drivers are extremely helpful to the service. There are no set hours and volunteers can do as much or as little as they wish, enabling them to fit their volunteering around their own lifestyle.

"I look forward to hearing from anyone wishing to become a volunteer, however, due to the nature of the work, it is essential that applicants have a high standard of cleanliness and dress, patience and consideration of patients.”

If you are interested in becoming a volunteer car driver you must:

  • Hold a clean driving licence
  • Own a four door car in good mechanical condition, with good exterior bodywork. (You must be able to produce all vehicle documentation e.g. MOT, insurance etc) 
  • All applicants must be prepared to have a Criminal Records Bureau check
  • Applicants are required to be medically and physically fit and to have a mature and caring attitude.

The Trust pays a set mileage rate to cover fuel costs as well as other out-of-pocket expenses e.g. cost of parking, cost of work phone calls etc.

For more information please contact Elaine Lewis via elaine.lewis@wmas.nhs.uk or via 0121 415 3787

Ends

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