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Community First Responders (CFR's)

What is a Community First Responder scheme?

Community First Responder Schemes are teams of volunteers who are trained by the Ambulance Service to a nationally recognised level and provide life saving treatment to people in their local communities.

Community First Responders are always backed up with the nearest available emergency ambulance.

Why are the Schemes so important?

The government’s white paper “Saving Lives - Our Healthier Nation”, stressed the importance of early public access defibrillation. In partnership with the British Heart Foundation the Ambulance Service set up Community First Responder schemes in the following areas.

  • Shropshire - SAFER Scheme
  • South Staffordshire - Community First Responders
  • FastAid - Black Country, Birmingham and Solihull Community First Responders
  • Coventry & Warwickshire Community First Responders
  • Staffordshire Community First Responders
  • Hereford & Worcestershire Community First Responders

In many illnesses or injuries the first few minutes are critical and simple interventions can be performed in order to save lives or prevent disability.

West Midlands Ambulance Service is committed to providing the highest standard of pre hospital patient care at all times.

Defibrillation

In the U.K. 135,000 people die each year due to what is commonly known as a heart attack or myocardial infarction. Two thirds of these deaths happen outside of the hospital environment. Death is often due to a lethal, but treatable, electrical abnormality in the heart called ventricular fibrillation (VF) and only one treatment has been found to be effective; DEFIBRILLATION.

The Automatic External Defibrillators (AEDs) are easy to use and talk the user through step-by-step instructions.

Minutes save lives. The sooner a defibrillator is used the better chance the patient has of surviving. After a patient has collapsed following a heart attack and is having VF, every minute that a defibrillator is not used the chances of survival reduces by 7-10 %. This is where a Community First Responder can save lives.

Recruitment

Volunteers should be:

  • Aged 18 +
  • Have a current driving licence
  • Be physically fit
  • Be able to attend incidents whilst at home or work
  • Have a caring nature and be willing to help raise the profile of the schemes in local areas.

Training and assessment

In order to be a volunteer you must attend a training course. The I.H.C.D. ‘First Person On Scene’ award is held over 4 weekends. The course covers the following aspects of emergency care.

  • Module 1 - Introduction, Basic Life Support and Defibrillation.
  • Module 2 - Medical Emergencies.
  • Module 3 - Traumatic Emergencies.
  • Module 4 - Preparing for Active Duty.

The Community First Responder must also complete training with ambulance crews and a Community Paramedic before going live.

Continual training

Local Community Paramedics provide monthly training in a variety of subjects and all Community First Responders are required to re-qualify taking a defibrillator assessment every 90 days.

Funding

All CFR schemes are designed to be financially self-supporting. Although the Ambulance Service will provide all necessary support, training and the loan of medical equipment, it is likely that CFR schemes will wish to become involved in a variety of fundraising events in support of their work.

Responding to a call

If a Community First Responder is available and a ‘999’ call is received within a 7 minutes travelling time from their address, the Ambulance Service may pass the details of the case and ask them to respond.

If a Community First Responder is driving to an incident then the Highway Code is obeyed at all times.

Once on scene the Community First Responder will provide treatment as they have been trained to do until the nearest available ambulance arrives.

Types of calls attended

  • Cardiac arrest
  • Heart attack
  • Strokes
  • Choking
  • Diabetic emergencies
  • Traumatic emergencies

Interested?

If you are interested in becoming a local Community First Responder, why not contact us for details or register your interest by applying online, by selecting the CR Apply Online option on the left hand side menu.

Location

CFR Contact

Contact Details
Birmingham

Andy Jeynes
Birmingham Response Manager
Birmingham Locality
Bristol Road Ambulance Station
Bristol Road
Bournbrook
Birmingham
B5 7SN

Mobile: 07896 175337

Email: Andy Jeynes

Website: FASTAID Emergency Community Responder Scheme

Black Country including South Staffs Peninsula (Codsall down to Kinver)

Emma Wilkins
Community Response Manager
Black Country Locality
Tettenhall Ambulance Station
Regis Road
Tettenhall
Wolverhampton
WV6 8RH

Mobile: 07884 052285

Fax:  01902 744872

Email:  Emma Wilkins

Websites: FASTAID Emergency Community Responder Scheme

South Staffs First Responders

Coventry & Warwickshire

Ian Inglesant
Community Response Manager
Coventry & Warwickshire Locality
Dale Street
Leamington Spa
Warks
CV31 5HH

Tel: 01926 881331

Mobile: 07795 027284

Fax: 01926 881291

Email: Ian Inglesant

Herefordshire & Worcestershire

Noel Orbell
Community Response Manager
Herefordshire Locality
Hereford Ambulance Station
Ross Road
Grafton
Hereford
HR2 8BH

Tel: 01432 268353

Mobile: 07980 094808

Fax:  01432 352512

Email:  Noel Orbell

Website: Hereford & Worcester CFR Scheme

Shropshire

Cliff Medlicott
Community Response Manager
Shropshire Locality
Abbey Foregate
Shrewsbury
Shropshire
SY2 6LX

Tel:  01743 273 677

Mobile:  07884 050877

Fax:  01743 241 366

Email:  Cliff Medlicott

Email:  cfrs@wmas.nhs.uk

North Staffordshire

Matt Heward
Community Response Manager
Staffordshire Locality HQ
Unit 2, Tollgate Drive
Tollgate Industrial Estate
Stafford
Staffordshire
ST16 3HS

Mobile: 07793 040310

Email: Matthew Heward

South Staffordshire

Duncan Parsonage
Staffordshire Locality HQ
Unit 2, Tollgate Drive
Tollgate Industrial Estate
Stafford
Staffordshire
ST16 3HS

Mobile: 07793 040321

Email: Duncan Parsonage

For those interested in partaking into a Hearstart UK course, please contact heartstart@wmas.nhs.uk

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