Ambulance parked up on side of rural road with countryside in distance

West Midlands Ambulance Service

Serving a population of 5.6 million people in Shropshire, Herefordshire, Worcestershire, Staffordshire, Warwickshire, Coventry, Birmingham and the Black Country conurbation.

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  • Image of man sitting in front of 999 control room computer screen with green uniform on and 'nurse' epaulettes on shoulder. Photo shows epaulette of nurse in green uniform.

    International Nurses Day!

    On Monday 12th May we celebrated the amazing nurses in our ambulance control rooms—the calm voices on the line when you need it most. They provide expert patient care over the phone & support callers through some of their toughest moments. You may not always see them, but they’re always there—compassionate, skilled & dedicated. Thank you for being there!💙

  • Mental Health Patient Survey

    Have you called West Midlands Ambulance Service for any mental health related reason or, have our staff supported you with mental health care? Whether positive or negative, your feedback is essential to us to help us to continue to improve the service we provide. Please take a few moments to complete our Mental Health Patient Survey or scan the QR code.

    Mental Health Patient Survey
  • Ambulance staff standing behind a mum, dad and little boy outside infront of an ambulance.

    Send our staff a thank you!

    Our staff definitely don’t do it for the thanks, but we understand just how much their work can mean to you in your moment of need. If you would like to send your thanks to any of our staff for their care and compassion towards you or a loved one, click here!

    Send a thank you

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